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Terms and Conditions

  

Terms and Conditions for Sara’s creation

1. Order Placement and Cancellation:

  • Customers have the right to withdraw and cancel services within 24 hours of placing an order. Financial transactions will be processed based on the cancellation policy outlined in this agreement.

2. Services and Transactions:

  • Financial transactions and order processing are governed by the policies specified on our website. By making a purchase, customers agree to adhere to these terms.

3. Liability for Information Errors and Downtime:

  • Sara’s creation strives to provide accurate and up-to-date information. However, we are not liable for any errors, inaccuracies, or disruptions in service, including website downtime. We reserve the right to rectify any issues promptly.

4. Copyright Rules:

  • All content on our website,  including text, images, and designs, is protected by copyright laws. Users may not reproduce, distribute, or adapt any content without explicit permission from Sara’s creation. Specific rules regarding attribution,      adaptation, and commercial or non-commercial use are outlined in our Copyright Policy.

5. User Behavior:

  • Users are expected to adhere to ethical standards when engaging with Sara’s creation. Unlawful behavior, hate speech, bullying, promotions, spam, or any other form of misconduct will not be tolerated. Violation of these rules may result in the disabling of user accounts.

6. Account Disabling:

  • Sara’s creation reserves the right to disable user accounts in the event of a breach of these terms and conditions or any other behavior that is deemed inappropriate or harmful.

7. Other Terms and Conditions:

  • Sara’s creation may include  additional terms and conditions that protect the interests of the business and its customers. These may be specified in various sections of the website or communicated separately as needed.

8. Governing Law:

  • These terms and conditions are governed by and construed in accordance with the laws of Michigan. Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts in 52nd district      court, Novi.

9. Changes to Terms and Conditions:

  • Sara’s creation reserves the right to update or modify these terms and conditions at any time. Customers will be notified of any changes, and continued use of our      services implies acceptance of the updated terms.


By using our website and services, customers acknowledge that they have read, understood, and agreed to the terms and conditions outlined herein.

Thank you for choosing Sara’s creation. We appreciate your business.

Sara’s creation

Sara@sarascreation.com 

Return and Refund Policy

   

Return Policy for Sara’s creation

1. General Return Information:


  • We value your satisfaction with your purchase from Sara’s creation. Please familiarize yourself with our return policy for a smooth experience.


2. Breastmilk Jewelry Returns:


  • Due to the unique and personalized nature of breastmilk jewelry and the inability to resell them, these items are non-returnable.


3. Returns for Other Jewelry:


  • For all other jewelry items, customers may initiate a return within 30 days from the date of purchase.


4. Condition of Return:


  • Returned items must be in unworn and original condition, with all tags and packaging intact.


5. Reasons for Return:


  • Returns will be accepted for reasons such as damaged or incorrect products. Please provide a clear explanation of the reason for your return.


6. Initiating a Return:


  • To initiate a return, please contact our customer service team at sara@sarascreation.com. Provide your order number, the item you wish to return, and the reason for the return.


7. Return Process:


  • Once your return is approved, we will provide you with instructions on how to return the item.
  • The cost of return shipping is the responsibility of the customer. Please use a reliable shipping service and consider purchasing tracking and insurance for your protection.


8. Refund Process:


  • Refunds will be processed within 7 to 10 business days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.


9. Refund Terms:


  • Refunds are issued for the cost of the item only and do not include original shipping charges.


10. Contact Information:


  • If you have any questions or concerns regarding our return policy, please contact us at sara@sarascreation.com


11. Changes to the Return Policy:


  • Sara’s creation reserves the right to update or modify this return policy at any time. Any changes will be communicated to customers through our website.


By making a purchase from Sara’s creation, you acknowledge that you have read, understood, and agreed to our return policy.

Thank you for choosing Sara’s creation. We appreciate your business.

Sara’s creation
sara@sarascreation.com

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